They don’t assist me do this

Dia of Encino, California () I enrolled in eHarmony and you may, contained in this 2 hours, decided to cancel because I would found websites We common. I went through the site and you can try coached to mention a keen 800- number. I found myself told one to since I in earlier times had an account (that we during the good faith believed was signed) they would personal the newest membership if i wanted even so they manage perhaps not refund my personal mastercard into the $251 for the one-year membership. Y out of Vancouver, Canada () We accompanied eHarmony in for a single-year-membership out-of $250 (3 monthly obligations out of $).

We closed my account on the internet and emailed a customers features associate. My personal June charge card statement implies that eHarmony enjoys energized me personally $ to have the second cost. We emailed the company to try and manage this dilemma however, this new impulse I got right back is actually they’re not in a position to terminate my personal registration and the 3rd payment might possibly be recharged to your . Its refund rules may be very unclear and misleading. Its buyers services agent. Courtney off Venice, Ca () In my opinion eharmony provides false advertising. In the 1st paragraph of their email address they enhance a new promote out of 90 days to the price of 1.

Very. Wayne away from Coconut Creek, Florida () I’ve found the firm to-be extremely deceitful. They advertise great fits, nevertheless the ones that they delivered myself were anything but. We signed up to make use of its free eight-date trial. They don’t work for me personally, thus i made an effort to cancelled on the web however, I received a contact claiming I experienced to-name during business hours. The person We talked in order to spoke me from canceling by the offering myself a unique seven free weeks. I attempted it again nevertheless wanted to cancel but that it big date the person I talked in order to was really impolite and you can told you I’d moved through the 7 days trial. She told you I will perhaps not get a reimbursement and you will advised myself

just to continue using the full time which i got already paid down to have.

A month later on, I discovered the services to be worst and not conference my needs, so i made a decision to terminate the services

We informed her which i wasn’t chicas calientes de Filipinas wanting and their properties however, she said too crappy, you’re not going to get a refund. Miranda out of Clarksville TN () We signed up for per year from the eharmony becuase of higher «deal». I was signed up for each week and chose to cancel my characteristics (I experienced a narrow distance conditions along with 6 months We got more than fifty matches, in my opinion it actually was also crazy and there try not a chance to truly browse by way of all that effortlessly). It turned out that we are 8 occasions after dark date limitation and they’re going to perhaps not reimburse all currency. I told all of them that they may charges myself for the whole few days, just not the season and additionally they didn’t agree to they.

Then again, since you understand, near the bottom of your own web page, on next in order to history paragraph, they transform to 3 weeks towards cost of 1 For every Day

You will find experimented with numerous times to obtain ahold of somebody and you will it keep telling me to generate a letter, that i did and you will got a fundamental setting letter right back just how they might maybe not help me and that they were probably get their currency, (just who needs issues in only letter in today’s big date? I have terminated my card and you can want to report any later on charge as the fraudulant. Meanwhile I’m able to always ask Louise Guerin (Customers Interactions Movie director) to have a remedy. Yveth out of Lanham MD () Most let down, We siged upwards to have a month demonstration, payed the subsription, its come thirty days while the, I’ve emailed eharmony, terminated new membership, they have not responded to me, or returned my personal mony. They will not list a telephone number in order to customer care or promote an email to save an open comunication.